Terms of Service

1. Acceptance of Terms

By accessing or using the Docsyde platform, website, and related services (collectively, the "Service") provided by Docsyde Inc. ("Docsyde," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Service

Docsyde is an AI-powered document operations platform that enables teams to create, manage, send, and track business documents such as proposals, contracts, and statements of work. The Service includes document generation, template management, e-signature capabilities, workflow automation, CRM integrations, and AI-assisted features.

3. Account Registration

To use the Service, you must:

• Create an account with accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use of your account
• Be at least 18 years of age

You are responsible for all activities that occur under your account. Docsyde is not liable for any loss arising from unauthorized use of your account.

4. Subscriptions and Payments

Certain features of the Service require a paid subscription. By selecting a paid plan:

• You agree to pay the applicable fees as described at the time of purchase.
• Subscriptions renew automatically at the end of each billing period unless canceled prior to renewal.
• Fees are non-refundable except as required by law or as explicitly stated in our refund policy.
• We reserve the right to modify pricing with reasonable notice. Price changes will take effect at the start of your next billing period.

All payment processing is handled by Stripe. By providing payment information, you agree to Stripe's terms of service.

5. Your Content

You retain ownership of all content you create, upload, or transmit through the Service ("Your Content"). By using the Service, you grant Docsyde a limited, non-exclusive license to process, store, and display Your Content solely as necessary to provide and improve the Service.

You represent and warrant that:

• You own or have the necessary rights to Your Content
• Your Content does not infringe on the intellectual property or other rights of any third party
• Your Content does not violate any applicable law or regulation

6. AI-Powered Features

The Service includes AI-powered features for document generation, content suggestions, and workflow automation. You acknowledge that:

• AI-generated content is provided as a starting point and should be reviewed before use.
• You are responsible for reviewing and approving all documents before they are sent or executed.
• Docsyde does not guarantee the accuracy, completeness, or legal sufficiency of AI-generated content.
• AI features are tools to assist your workflow, not substitutes for professional judgment or legal advice.

7. E-Signatures

The Service provides electronic signature capabilities powered by SignatureAPI. By using this feature, you acknowledge that:

• Electronic signatures facilitated through Docsyde and SignatureAPI are intended to comply with applicable e-signature laws, including the ESIGN Act and UETA in the United States, and eIDAS in the European Union.
• Signed documents are cryptographically sealed with a tamper-proof audit trail recording signer identity, timestamps, and IP addresses.
• You are responsible for ensuring that the use of electronic signatures is appropriate for your specific transaction and jurisdiction.
• Docsyde does not provide legal advice regarding the enforceability of electronic signatures.

8. Acceptable Use

You agree not to use the Service to:

• Violate any applicable law or regulation
• Transmit harmful, fraudulent, deceptive, or illegal content
• Interfere with the security, integrity, or performance of the Service
• Attempt to gain unauthorized access to other accounts or systems
• Use the Service to send unsolicited communications (spam)
• Reverse engineer, decompile, or disassemble any part of the Service
• Use the Service in a manner that could damage, disable, or impair Docsyde's infrastructure

9. Intellectual Property

The Service, including its design, features, code, documentation, and branding, is owned by Docsyde and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works of the Service without our prior written consent.

Templates and content provided by Docsyde within the Service are licensed for your use in connection with the Service only.

10. Third-Party Integrations

The Service may integrate with third-party applications (e.g., CRM platforms, payment processors). Your use of these integrations is subject to the respective third party's terms and policies. Docsyde is not responsible for the availability, accuracy, or practices of third-party services.

11. Limitation of Liability

To the maximum extent permitted by law, Docsyde shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities arising from your use of the Service.

Docsyde's total liability for any claim arising from or relating to these Terms or the Service shall not exceed the amount you paid to Docsyde in the twelve (12) months preceding the event giving rise to the claim.

12. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Docsyde does not warrant that the Service will be uninterrupted, error-free, or secure.

13. Indemnification

You agree to indemnify and hold harmless Docsyde, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

14. Termination

You may terminate your account at any time by contacting us or through the account settings. We may suspend or terminate your account if you violate these Terms or for any other reason with reasonable notice.

Upon termination, your right to use the Service ceases immediately. We may retain Your Content for a reasonable period to allow you to export your data, after which it may be deleted.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts located in Delaware.

16. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting a notice on the Service or sending you an email at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

17. Contact Us

If you have questions about these Terms, please contact us at:

Docsyde Inc.
Email: [email protected]